Support

Before reaching out, use the Start Here guide and FAQ. Most questions are answered there.

Supported

  • Failed downloads
  • Corrupted files
  • Duplicate purchases
  • Basic file access questions

Not supported

  • Custom implementation
  • Consulting
  • Editing files for customers
  • Tool migrations
  • Team training

Contact support

Email [email protected] with your order email, product name, and a brief description. Replace this address before launch.